Sub-Zero · Phoenix, AZ
Freezer Repair
Frost build-up, dead defrost cycles and rising temperatures on Sub-Zero freezer columns and drawers.
- Service call
- $89, credited against the repair
- Phone answered
- 24/7
Frost is a symptom, not a fault. A freezer column that sheets ice on the back wall or grows a ridge across the floor is telling you where warm, wet air is getting in or where the defrost cycle stopped happening.
What people describe when they call
- Ice sheeting the back wall until a drawer or basket jams
- Freezer holding in the teens and ice cream going soft
- Meltwater refreezing into a ridge on the freezer floor
- Compressor never resting yet nothing getting colder
What gets checked, in order
- Defrost heater and sensor on the meter, and the board output that drives them — the difference between a dead cycle and a cycle that never gets asked for.
- Drain path from the evaporator down: a plugged or frozen drain is what turns meltwater into a ridge on the freezer floor.
- Door gasket, closer and alignment. A seal standing proud by a millimetre feeds humid air in all day, which is why the frost keeps coming back after somebody chips it out.
- Evaporator fan and airflow behind the rear panel, especially where ice has already jammed a basket or drawer.
- Compartment temperature logged against the setpoint, so a freezer merely holding in the teens can be told from one that is failing.
If the ice comes back within a fortnight of a defrost, the cause was never the ice. That is worth saying before you pay anyone to melt it again.
What it costs
What a freezer repair costs in Phoenix
Each line is a range because the part decides where in it your repair lands — a thermistor and a compressor are not the same job. The figure for yours is agreed with you before anything is opened or ordered, so nothing on this ledger arrives as a surprise on the invoice.
Flat $89 service call covering the visit and full diagnosis, credited against the repair once you approve it.
- Door gasket or seal replacement
- $290–$650
- Evaporator or condenser fan motor
- $340–$650
- Defrost heater, thermostat or sensor
- $300–$670
- Ice maker, water valve or supply line
- $270–$860
- Electronic control board
- $440–$880
- Compressor or sealed-system repair
- $1,500–$3,310
For scale, a comparable built-in replacement, before installation and cabinetry work runs $12,330–$20,970. That is the figure every band above is worth measuring against, and it is usually why a built-in is worth repairing rather than replacing.
Reviews
Freezer calls in Phoenix
Selected from reviews left about this repair.
4.9 / 5 · 899 reviews
Kitchen is original to a 1915 bungalow and the freezer had run above fifteen degrees for weeks. Airflow behind the cabinet was choked and a door heater was stuck on. Sorted in one trip.
Silvia H.Garfield
Freezer quit two days before the Fourth with a chest of food for twenty people in it. Someone actually answered the phone. Failed defrost thermostat, and he helped me load coolers while it pulled down.
Ruben Q.South Mountain
Only the freezer half went warm while the fresh food side kept working, which had me baffled. He put gauges on it and showed me a stuck defrost timer instead of selling me a sealed system job.
Eddie N.Garfield
Book a visit
Book a freezer repair visit
Model number and what the unit is doing is enough to start. The line is answered 24/7.
- Phone answered around the clock
- Diagnosis before parts, price before work
- Built-in, integrated, undercounter and wine storage